Privacy Policy

The Bradshaw Group Limited

Privacy Statement

Last Updated: December 2025

1. Introduction

The Bradshaw Group Limited (we, us, our, the Company) is committed to protecting your privacy and complying with the Privacy Act 2020. This Privacy Statement explains how we collect, use, disclose, store, and protect your personal information.

This statement applies to all interactions with us, including visits to our website, contact via email or telephone, and receipt of our services.

2. Who We Are

The Bradshaw Group Limited
Christchurch, Canterbury
New Zealand

For privacy-related queries, contact us at the details provided in Section 9 of this statement.

3. What Personal Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

Full name, job title, and business affiliation
Email address and telephone number
Business address and postal address
Details about your business, financial position, and operational challenges
Financial data and reports you share with us for analysis
Information provided in enquiries, consultations, or correspondence
Payment information (credit card details processed securely via third-party payment providers)
LinkedIn profile information (if you share a link with us)
IP address and website usage data via analytics (cookies and similar tracking technologies)

We do not intentionally collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will delete it promptly.

4. How and Why We Collect Information

4.1 Methods of Collection

We collect personal information through:

Website contact forms and enquiry submissions
Direct email, telephone, or in-person communication
Meetings, consultations, and onboarding processes
Service delivery and engagement documentation
Automatic collection via website analytics and cookies
Professional networking platforms
Client referrals and third-party introductions

4.2 Purpose of Collection

We collect and use your personal information for the following purposes:

Service Delivery – To provide fractional CFO services, financial advisory, reporting, and related professional services
Communication – To respond to your enquiries, provide updates, and maintain ongoing client relationships
Financial Administration – To invoice for services, process payments, and manage accounting records
Legal and Compliance – To meet our tax, regulatory, and statutory obligations (including NZ tax law, company law, and accounting standards)
Relationship Management – To understand your business needs and provide tailored advice
Marketing and Business Development – To keep you informed of relevant services and industry updates (with your consent)
Analytics and Improvement – To understand website usage and improve our services
Risk Management – To assess client suitability, comply with anti-money laundering obligations, and manage professional liability

5. How We Protect Your Information

5.1 Security Measures

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure, including:

Secure password-protected access to all systems
Encryption of sensitive data in transit (SSL/HTTPS)
Restricted access to personal information (staff only on a need-to-know basis)
Secure document storage (both physical and digital)
Regular security updates and system maintenance
Professional indemnity and cyber liability insurance

5.2 Limitations

While we take security seriously, no system is completely secure. We cannot guarantee absolute security of your information. Any transmission of data is at your own risk. We encourage you to use strong passwords and contact us if you suspect unauthorised access.

6. Who Has Access to Your Information

Your personal information may be accessed by:

Our Staff – Team members and contractors who require access to provide services to you
Service Providers – Trusted third parties including:
- Cloud storage and software providers (e.g., Google Workspace, Xero, Dropbox)
- Accounting and tax advisory providers
- Website hosting and email providers
- Payment processors and financial institutions
- Professional advisors (lawyers, accountants, auditors)
Legal Requirements – Government agencies, the Inland Revenue Department, Companies House, or law enforcement if required by law
Business Transfers – In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party (you will be notified)

We do not sell or lease your personal information to third parties for marketing purposes without your explicit consent.

7. How Long We Keep Your Information

We retain personal information for as long as necessary to:

Deliver our services to you
Meet our legal and tax obligations (typically 7 years for financial records)
Resolve disputes or complaints
Comply with professional standards and regulations

Once the retention period expires and there is no ongoing legal obligation, we securely delete or de-identify your information. Client engagement records are retained in accordance with NZ tax and accounting standards.

8. Your Rights and How to Exercise Them

Under the Privacy Act 2020, you have the right to:

8.1 Access Your Information

You can request access to personal information we hold about you. We will provide this within 20 working days (or longer if complex) at no charge, unless a request is manifestly unfounded or excessive.

8.2 Correct Your Information

If your personal information is inaccurate, incomplete, or out of date, you can request that we correct it. We will make reasonable efforts to update information promptly.

8.3 Withdraw Consent

If you have provided consent for a particular use of your information (e.g., marketing communications), you can withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

8.4 Request Deletion

You can request deletion of your information, subject to:

Our legal obligation to retain financial and tax records
Ongoing service delivery needs
Dispute resolution or complaint investigation

8.5 How to Exercise Your Rights

To exercise any of these rights, contact us using the details in Section 9. Please clearly state your request and provide sufficient information to identify yourself. We will respond within 20 working days.

9. Information Security Breaches

If we experience a breach of security that compromises your personal information, we will:

Investigate the breach promptly
Notify you of the breach as soon as practicable (unless it is unlikely to result in serious harm)
Advise you of the nature of the breach, information affected, and steps we are taking
Recommend any precautions you should take
Report to the Privacy Commissioner if required by law

10. Cookies and Website Analytics

10.1 What Are Cookies?

Cookies are small text files stored on your device that help us understand how you use our website. We use cookies to:

Remember your preferences
Analyse website traffic and user behaviour
Improve website functionality and user experience
Track marketing campaign effectiveness

10.2 Types of Cookies We Use

Essential Cookies – Required for website functionality (no consent needed)
Analytics Cookies – Google Analytics to understand visitor behaviour
Marketing Cookies – To track campaign performance and retarget users (consent required)

10.3 Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Disabling essential cookies may impair website functionality. Analytics and marketing cookies can be disabled without affecting core functionality.

For more information, visit: www.allaboutcookies.org

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy statements before providing personal information.

12. Changes to This Privacy Statement

We may update this Privacy Statement to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this statement and, where appropriate, by email.

Your continued use of our website and services following changes constitutes your acceptance of the updated Privacy Statement.

13. How to Contact Us

If you have questions about this Privacy Statement, wish to exercise your privacy rights, or have a privacy concern, please contact us:

The Bradshaw Group Limited
Email: info@bradshawgroup.co.nz
Phone: +64 21 359 367
Address: 3 Gordon Avenue, St Albans, Christchurch, Canterbury, New Zealand

Privacy Commissioner
If you are not satisfied with our response, you can lodge a complaint with the Privacy Commissioner:

Website: www.privacy.org.nz
Phone: 0800 803 202
Email: enquiries@privacy.org.nz

The Bradshaw Group Limited

Website Terms and Conditions

Last Updated: December 2025

1. Acceptance of Terms

By accessing and using this website (www.bradshawgroup.co.nz), you agree to be bound by these Terms and Conditions. If you do not accept these terms, you must not use this website.

The Bradshaw Group Limited ("we," "us," "our," "the Company") reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified terms.

2. Use of Website

2.1 Permitted Use

You may use this website for lawful purposes only, including:

Researching our services
Submitting enquiries
Accessing information about our offerings
Communicating with us

2.2 Prohibited Use

You agree NOT to use this website to:

Transmit viruses, malware, or harmful code
Engage in harassment, abuse, or defamatory conduct
Infringe intellectual property rights
Collect or track personal information about others without consent
Perform automated data collection or scraping
Circumvent security measures or access restricted areas
Impersonate another person or entity
Post misleading, false, or illegal content
Violate any applicable law or regulation

The Company reserves the right to restrict or terminate access to anyone violating these terms.

3. Intellectual Property Rights

3.1 Company Ownership

All content on this website, including text, graphics, logos, images, videos, code, and design, is the intellectual property of The Bradshaw Group Limited or its content suppliers, unless otherwise stated. This includes:

Website design and layout
Business analysis and frameworks
Templates and tools
Case studies and examples
Reports and publications

3.2 Limited License to Users

Subject to these Terms and Conditions, we grant you a non-exclusive, non-transferable, revocable license to view and download content for personal, non-commercial use only. You may not:

Reproduce, modify, or distribute content without written permission
Use content for commercial purposes
Remove or alter copyright, trademark, or proprietary notices
Republish content on another website or platform
Sell, rent, or lease content

3.3 Permitted Use

You may print or download reasonable portions of content for personal reference, provided you retain all copyright and attribution notices.

3.4 User-Generated Content

Any content you submit to us (enquiries, feedback, testimonials, uploaded documents) grants us a non-exclusive, royalty-free license to use, reproduce, and display that content for business purposes, including service improvement and marketing (with your consent where required).

4. Disclaimer of Warranties

4.1 Website Content "As Is"

This website and all content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that:

Content is accurate, complete, or free from errors
Website functionality will be uninterrupted or error-free
Defects will be corrected
Website is free from viruses or malicious code

4.2 Professional Services Disclaimer

Information on this website is general in nature and does not constitute specific financial, legal, tax, or business advice. You should not rely solely on website content for decision-making.

We expressly disclaim any professional advice or recommendations unless provided in a formal service engagement with a signed agreement.

Before making any financial or business decision, consult with a qualified professional who understands your specific circumstances.

4.3 Third-Party Content

We do not endorse or take responsibility for content provided by third parties, linked websites, or user-submitted information. Third-party websites are governed by their own terms.

5. Limitation of Liability

5.1 No Liability for Website Use

Except to the extent prohibited by law, The Bradshaw Group Limited is not liable for:

Direct, indirect, incidental, special, or consequential damages
Loss of profits, revenue, data, or business opportunities
Costs of substitute goods or services
Business interruption or downtime
Reliance on website content or any information provided

This applies even if we have been advised of the possibility of such damages.

5.2 Maximum Liability

To the extent permitted by law, our total liability to you arising from these Terms and Conditions or use of this website shall not exceed $100 NZD or the amount you have paid us for services, whichever is greater.

5.3 Professional Services Liability

For damages arising from professional services provided under a separate service agreement, liability is limited to the insurance coverage maintained by The Bradshaw Group Limited or as otherwise specified in the service agreement.

6. Indemnification

You agree to indemnify, defend, and hold harmless The Bradshaw Group Limited, its officers, employees, and agents from any claims, damages, costs, or expenses (including legal fees) arising from:

Your use of the website
Your violation of these Terms and Conditions
Your infringement of third-party intellectual property rights
Your violation of applicable law
Content you submit, upload, or transmit

7. Payment Terms and Conditions

7.1 Service Pricing

Pricing for our services is specified in our service agreement or proposal. Prices are in New Zealand Dollars (NZD) unless otherwise stated.

7.2 Payment Methods

We accept payment as specified in your invoice. Payment is due as specified in the invoice (typically 30 days from invoice date).

7.3 Late Payment

If payment is not received by the due date, we may:

Suspend or terminate services
Charge interest on outstanding amounts at 1.5% per month or maximum rate allowed by law
Recover legal and collection costs

7.4 Refund Policy

Refunds for professional services are not available, as these are delivered as time and expertise are expended. For software, tools, or digital products, refund eligibility will be specified at the time of purchase.

If a service is not delivered as agreed, we will credit or refund the proportional amount, subject to work already completed.

8. Privacy Policy

Use of this website is also governed by our Privacy Statement, which is incorporated into these Terms and Conditions. For information on how we collect, use, and protect your personal information, please refer to our Privacy Statement.

9. Confidentiality

9.1 Client Information

Information you provide to us during service delivery is treated as confidential and protected by professional obligations and the Privacy Act 2020.

We will not disclose your personal or business information without your consent, except:

As required by law (court orders, regulatory requests)
To our service providers under confidentiality obligations
In aggregated, de-identified form for service improvement

9.2 Our Intellectual Property

All methodologies, processes, templates, tools, and work product developed by The Bradshaw Group Limited remain our intellectual property unless otherwise agreed in writing.

10. Acceptable Use Policy

10.1 Website Conduct

You agree to use this website responsibly and lawfully. Prohibited conduct includes:

Harassing or threatening other users
Posting defamatory, obscene, or offensive content
Disrupting website functionality
Violating the terms of any third-party platform
Violating any applicable law

10.2 Consequences of Violation

Violations of the Acceptable Use Policy may result in:

Removal of content
Suspension or termination of access
Legal action
Reporting to appropriate authorities

11. Warranty of Professional Conduct

We warrant that:

We are a duly incorporated company operating legally in New Zealand
We maintain appropriate professional indemnity insurance
Services are provided by qualified professionals
We comply with all applicable laws and professional standards
We will treat your information with appropriate confidentiality and care

12. Dispute Resolution

12.1 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand, and you irrevocably submit to the exclusive jurisdiction of the courts of New Zealand.

12.2 Disputes

If a dispute arises, the parties agree to attempt to resolve it through:

Good Faith Negotiation – Direct discussion between the parties (15 days)
Mediation – If unresolved, refer to mediation before proceeding to litigation
Litigation – As a last resort in the District or High Court of New Zealand

12.3 Limitation Period

Any legal action or claim must be brought within 6 years of the event giving rise to the claim, or as otherwise provided by law.

13. Links to External Websites

This website may contain links to external websites for convenience. We do not endorse, control, or take responsibility for external websites, their content, or their privacy practices.

Access to external websites is at your own risk and subject to their terms and conditions. We are not liable for any damage or loss resulting from external website access.

14. Termination of Access

We reserve the right to terminate or restrict your access to this website at any time, in our sole discretion, with or without cause or notice. Termination may be immediate for violations of these Terms and Conditions.

Upon termination:

Your rights to use the website cease immediately
Restrictions on our use of your submitted content remain in effect
Our liability limitations and indemnification obligations survive

15. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of law, that provision will be severed, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms and Conditions, together with the Privacy Statement and any separate service agreement, constitute the entire agreement between you and The Bradshaw Group Limited regarding the website and supersede all prior agreements, representations, and understandings.

17. Contact Information

For questions regarding these Terms and Conditions, please contact:

The Bradshaw Group Limited
Email: info@thebradshawgroup.co.nz
Phone: +64 21 359 367
Address: 3 Gordon Avenue, Christchurch, Canterbury, New Zealand
Website: www.thebradshawgroup.co.nz

18. Updates to Terms and Conditions

We may update these Terms and Conditions periodically. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated via email or notice on the website.

Your continued use of the website after updates constitutes your acceptance of the revised Terms and Conditions.

End of Terms and Conditions